
Anonymous
Not applicable
January 07, 2019
09:48 AM
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Banking
Hello, @riverfairy.
I'm glad to help download your transactions in the right account. We can try reconnecting again to download these transactions, but first, you'll need to exclude the transactions that were downloaded to the wrong account. Let me show you how:
- Go to Banking on the left side panel and click Banking again.
- On the For Review folder, select all the transactions that were downloaded to the incorrect account.
- Click the drop-down arrow for Batch actions.
- Select Exclude Selected.
Once done, you can now reconnect the right account and download your banking transactions. This will get you back on track.
If you need assistance in going through with the steps, please feel free to contact us. Here's how to get our contact information:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Keep me posted if you need anything else or if you have other questions about bank transactions. I'll be here to help.