I spent 13 hours over 4 days with the QBO Priority Circle trying to understand why my Advanced account wouldn't copy over to a new Advanced account that I purchased for this specific reason. They tried everything including elevating it to a full investigation because the copy would not complete. No response from the investigation team, no surprise there, for several weeks. When I followed up, the conclusion was that the Bundles were causing the error with the Backup/copy. This means in the event of a fatal error with my account, it cannot be restored properly. This is beyond frustrating and seems to follow everyone's concern above. I wish I read these messages before spending so much time on this initiative.
THERE IS SOMETHING WRONG WHEN THE ONLY FEATURE THAT WON'T COPY OVER IS BUNDLES! Why release a feature that is half baked?!?! I'm afraid the same thing happened with Tags. Don't get me started with Reports.
