Banking

Hi there, YoungDesign.

Thank you and welcome to QuickBooks Communtiy. I'll ensure you're able to download your Credit card transactions for 2019 to QuickBooks.

I recommend running the Verify and Rebuild Utilities to check more if this could be a data issue. These are built-in tools used to validate whether your file is in good shape and fix common issues. Verifying data identifies the data issues within your company file, while the Rebuild data resolves most data integrity issues.

Here's how to Verify:

1. Select Window then Close All.
2. Select File then choose Utilities.
3. Click Verify Data.
4. If QuickBooks detected no problems with your data," no further action is needed.
5. A specific error message, there may already be an article for it. Try searching for it in our QuickBooks Desktop support site for specific instructions.

If there is data damage in the file, run the Rebuild Data Utilities to correct the problem. Please follow the step below.

1. Go to File.
2. Hover over Utilities, then select Rebuild Data.
3. You'll receive a message to back up your company file, hit OK. This will ensure that you have a secured copy of your company file.
4. Choose a place to save your backup.
5. Once the backup is finished, the Rebuild Data utility will start.
6. When you receive the message, "Rebuild has completed," then press OK.

For additional information, you can check this article: Verify and Rebuild Data in QuickBooks Desktop. This provides an overview of how to check for the remaining data damage issue.

Once done, you can go to the Banking page again to confirm if the Bank Feed option is already there. If the issue persists, you'll have the option to manually import your transaction using the Web Connect feature. For detailed instruction, please check this article: Download Bank Feed transactions.

On the other hand, I suggest going to the Help menu at the top. From there, you'll have the option to getting in touch with our human Support and to ensure you are routed to the right QuickBooks team. This is also the quickest and most secure way for you to find answers and get next-level assistance.

1. Press F1 to open the Help window.
2. From the search icon, type Contact Support.
3. Click Contact us at the bottom part.
4. Give a brief description of your issue about bank feeds transactions and click the Search button.
5. You'll be routed with How to connect with a QuickBooks expert and you choose which one is best for you.

You can click this article to see steps on how to fix different Bank Feeds errors in QuickBooks Desktop: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.

Keep me posted if there's anything else that you need, I'll be around to provide further assistance. Have a good one!