I do appreciate your time in reviewing your payroll transactions, nolabookkeeper.
Yes, you can manually enter payroll liability check on your register and then match it to the ones downloaded in your bank feeds. It's also possible that you weren't able to record paychecks within the system that's why you're unable to see them in your register. Instead of finding a match to the bank downloaded payroll transactions, you'll want to add them. No worries it won't create duplicates since there were no paychecks created.
Before doing so, I'd still suggest rechecking your register in case the transactions were matched to a different bank downloaded payroll transactions. You'll see a green box on these transactions under the reconciliation status column. If a transaction already has a match then the system will not pull up this transaction in the Find match window.
I'd also recommend contacting our Phone Support Team if you're unsure about the steps you'll perform just for us not to mess up your books. They have resources to remotely screen share with you and look into the issue you're currently experiencing.
Let me know if you have other questions. You take care and have a great day!
