Hi @Miiiki,
Thank you for posting here in the Community. I'm here to help you connect to PayPal in QuickBooks Online.
As long as your PayPal is no longer connected to a different account, you should be able to connect it again. Please make sure to use a master or company admin access in QuickBooks when performing the process.
Lastly, the credentials you enter must be for a PayPal admin user. Using the login information of an authorized user only will not allow you to connect to the account.
If the problem persists, I'd suggest using the Get a callback or Start a chat feature from the Help menu. This way, they can securely access your account and resolve your issues timely.
Here's how:
- Go to the Help menu at the upper right.
- Choose Contact Us.
- Enter your specific concern in the What can we help you with? box.
- Click Let's talk.
- Select Get a callback or Start a chat.
- Enter your contact information.
- Choose Confirm my call or Send message.
For additional reference, I've attached a link you can use to view the frequently asked questions about Connect to PayPal: Connect to PayPal FAQ.
Fill me in if you have additional questions about connecting the account in QBO. I'm always here to help. Take care always.
