Hi Quickbooks,
In case you are not aware, this issue is STILL going on. It's been six months now. Manually entering transactions for all refunds is really annoying, and should not be necessary -- I use QBO precisely because I can import my bank transactions.
I understand bugs take some time to analyze and fix, but as this appears to be an issue affecting all QBO customers who accept paypal payments (I imagine that is a lot of us!) I would have expected that in six months you could fix it. Can you please provide a meaningful update and an estimated fix date?
Thanks
Francesca
