Hello @jasper-simonds,
We want to help you with your concern about the Find match feature. However, we need more information about it to provide the right resolution and to get this sorted out promptly.
Can you share more information about the deposit going to the PayPal bank and the fee to the undeposited section? Any additional details like screenshots will help us provide an accurate solution to the problem.
In the meantime, you can check the following articles to know more about matching downloaded transactions, as well as how to unmatch them in QuickBooks Online:
Please know that you're always welcome to post any questions you have in this space. Have a great day ahead.
