GlinetteC
Moderator

Banking

Thanks for trying the recommended steps, JVizza

 

I'd recommend reaching out to our live support agent so they can take a look into your account and can do a screen-share with you. That way, they can import the Credit Card QBO file for you.
 

Here's how:

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Click on Search for something else and enter your concerns in the Tell us more about your questions.
  4. Tap Search.
  5. Click on Start a message.

Please let me know if you have any other additional questions regarding importing transactions in QBDT. I'll be sure to get back to you.