Let's perform some troubleshooting steps to move the transactions to the correct account, HughMalik.
To correct this, we'll need to re-import transactions to make sure they are posted to your Bank Charges account. Just exclude the transactions posted to the wrong account in Bank Feeds Center.
- Go to the Banking menu at the top.
- Select Bank Feeds, then choose Bank Feeds Center.
- Choose the account where the transactions are posted.
- Click Transaction List.
- Check the Select All box.
- On the Batch Actions drop-down, choose Ignore.
Then, download the bank transactions again in QuickBooks. Just follow the steps and details in the Download Bank Feed transactions in QuickBooks Desktop article. If the same thing happens, it's possible the bank rules you set up is damaged. We can delete and recreate it to post the credit card deposits in the Bank Charges account. Here's how:
- Back up your QuickBooks company file.
- From Banking Menu, select Bank Feeds. Then, tap Bank Feeds Center.
- Select Rules.
- Mark the checkmark box on the left side of Rule Name to select all existing rules.
- Select Manage Rules and choose Delete Selected.
- Hit Yes to confirm.
Once done, try uploading the transactions again. If it works, recreate your renaming rules. To learn more about this one, see the Use renaming rules for Bank Feeds article.
Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Just reply to this thread and I'll get back to you. Take care always.
