wingerworks2019
Level 2

Banking

The status of my deposit did update to being funded.  I am pretty frustrated that I was told earlier today by Operational Support that the funds would be in my account in 1-2 hours (I clarified specifically "in my account"), however my deposit screen now shows that the deposit will not be until tomorrow. The customers affected (myself included) by this bug are ones that pay an additional fee for next day deposits-the least we should see is a refund of the fee.  Is there a reason these deposits could not be instantly deposited? Is there a dollar amount limitation for that?  Just pretty frustrated that my workers hung around as I was told the money would be there today so I could do payroll, only to find out I wasted their time.