IamjuViel
QuickBooks Team

Banking

Hello, @muenstermann.

 

Currently, setting up your employees' Chase credit card account and connecting it as a sub-account in QuickBooks is not available. You can download a valid WebConnect (CSV) file through your bank's website or directly from your bank. Once you have this file, you can upload it to QuickBooks Online. You can read through these articles for more detailed instructions:

On the other hand, you can create a journal entry to normalize your account balances and help fix the issue. I'd recommend consulting with your accountant so you'd be guided properly in choosing the right account when creating a journal entry. 

 

Don't hesitate to leave a comment below if you have other questions about managing your bank transactions in QuickBooks. I'm always here to help.