Hey there, Nancy.R.
I'd be glad to help point you in the right direction regarding with logging in to your account.
So far, we haven't received similar issues reported with Fifth Third Bank. Since Community is a peer-to-peer forum, I won't be able to check your account without asking for sensitive information.
All accounts related concern need to be directed to our phone support for security purposes. You can get our most-up-to-date contact details on this article:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Feel free to reach again if you have any other questions. I’d be more than willing to lend you a hand. Have a good one.
