iharkins
Level 3

PayPal Refunds Not Importing to my Bank Feed (QB Online)

As I understand, there is an issue affecting myself and many other QB online users. Starting in about June, my PayPal bank feed stopped importing refunds. Any time I refund a customer, that transaction would show up under the spent column of my PayPal banking transactions. Now, they no longer import or show as a transaction. I would like to see if anyone has any concrete information on this bug/error, and how it is being fixed. This is the second critical PayPal banking feed issue I have experienced in the last two months, and it is making me question if I can trust my business to Quickbooks.