Thank you for the screenshot, CarsMetrics. I'll continue to help you with this.
A JE can be a matching entry if:
- one of its line entries is the bank register that is connected to banking, the A/P, or the A/R account
- its transaction status in the bank register is not reconciled (R)
- it's not matched to another bank transaction
I can see that you're using a clearing account (ADP Clearing) on the first journal entry, and I assume it isn't the one connected to your bank account. Usually, clearing accounts are bank accounts or other cash equivalent accounts. Therefore, you won't see this JE as a matching entry because it's considered a transaction in another bank account (ADP clearing). If you'll use the actual bank account here, that will fix it. However, I wouldn't recommend doing that without knowing why you used a clearing account in the first place.
The second JE has more potential of becoming a matching entry, but what type of account is the Sales:Sales Adjustments? Is this an income account? You can also check to see if it's already marked as reconciled beause that will make it unavailable for matching.
Now, that you know when and how a JE becomes a matching transaction, please check your JEs to see if they comply with the conditions I mentioned above. If you'd like to clarify something, please do not hesitate to go back to this thread. We'll be more than happy to help you further.
Jess
