Thank you for your patience and support.
This is to let you know that I contacted my bank, and the bank assured me that it was neither updating accounts yesterday nor aware of any other reasons why the names of three of my QuickBooks accounts fail to appear when I click on a dropdown menu within QuickBooks. So there is no confusion, please be aware that I have no problem connecting with the bank online from within QuickBooks, the three accounts are identified by the bank as available to link with my QuickBooks accounts, but QuickBooks fails to identify the accounts (to allow me to link them) when I click on the dropdown menu next to "Select existing or create new". See the attached file.
I then ran the Verify Data in QuickBooks routine you suggested, but QuickBooks reported that there was no missing data.
A few other facts and questions:
1. I recently gave our auditor access to read-only copies of our QuickBooks financials for the period January 2, 2017 to the present) by authorizing her (the "accountant") to have access to (and theoretically to change) financial information on or before January 1, 2017 (of which there is none). Is it possible that access may be affecting my ability to link the three bank accounts?
2. When I asked above about deleting Web linked accounts, I wasn't suggesting deleting any accounting data posted to QuickBooks or deleting any QuickBooks accounts from my chart of accounts. I was only suggesting deleting the links ("Web links") by which I had, in the past, in two stages downloaded bank transactions to my computer and then uploaded the data into QuickBooks. One of those Web links, in fact, was incorrect and caused checking account data to be uploaded to a savings account in error. I am wondering whether the existence of those Web links may be hindering my ability to establish new account links directly between my bank and QuickBooks.
3. I have no concern here about reconciling accounts, but thanks for the information.
How do you suggest I proceed? Thanks again.
