RMEL1
Level 2

Banking

I had to connect our Chase Accounts with the primary Chase User account instead of an authorized user (despite granting the 3rd party access on the sub-user's and on the primary user's accounts). I got tired of going back and forth with QBO telling me it was my browser, which it clearly was not. I have not had any issues connecting since, but IF I do have to reconnect accounts later, I will have to get our owner involved... which is not a great fix. This is a work-around for sure.