GlinetteC
Moderator

Banking

Hi there, Roberto Verde.

 

I appreciate all the troubleshooting steps you've performed to fix this. I know it wasn't an easy process for you. Let me help you get this sorted out. 

 

Every account and transaction inside of a WebConnect file has a unique identifier which is why QuickBooks won't allow you to re-import the same .qbo file more than once to prevent duplicate entries. I've got two options you might consider doing. 

 

You can try editing or creating a new .qbo file  that contains only those 8 transactions. Once done, try to import it in QBDT. If it still doesn't work, we can manually enter them in your bank or credit card register in QuickBooks Desktop.

 

I've included some links you can refer about bank feeds in QBDT:

 

I'd appreciate it if you'd update me on how the options work. I want to make sure this is taken care of.