ReymondO
Moderator

Banking

Thanks for joining on this thread, @allsaintsins.

I've checked the INV number that you've shared and found out that it's related to QuickBooks Online banking issue. This issue has already been resolved. Since you're using QuickBooks Desktop (QBDT), let me provide you the steps on how you can fix this banking concern.

To start with, we can update your Financial Institutions Directory. This will ensure that you have the latest information from your financial institution.

 

If you're still getting the same error, you can follow these troubleshooting guide to fix the issue:
 

 

Once it's fixed and transactions are already downloading, you can continue to add and match your transactions in QuickBooks Desktop.
 

Let me know how it goes in the comment section. If you need additional assistance in doing your task with QBO, don't hesitate to visit us back. We'll be happy to help.