Thanks, I have received 2 emails saying more information is needed. Have attempted to click on the red tab saying application update and nothing happens. I have tried to go on the chat and the first 2 times I was able to chat but they just indicated I should close up QB and restart - which I have now done more than 2 times and nothing ;-(
The best I get when I click on the update application is a pop up that says we have your application and will let you know if more information is needed so this is all very confusing.
Also now when I attempt to log on to chat no one connects - I am just floating in space.
Would be delighted to provide what ever additional information is needed but can't connect.
I am sure the system is flooded but I would very much like to at least have the opportunity to obtain the PPP for my client who is on my QB desktop.
See attached chat from yesterday
Thank you,
Irene
