I appreciate you for sharing the details and for going through the steps above, @GRDLaw.
Let's update your QuickBooks Desktop (QBDT) to have the latest features and fixes. Let me guide you how.
- Go to the Help menu.
- Select Update QuickBooks Desktop.
- Go to the Update Now tab.
- Select Get Updates to start the download.
- Click restart QuickBooks when the download finishes.
- When prompted, accept the option to install the new release.
You can also check this article for more detailed steps: Update your QuickBooks to the latest release.
You might also want to check this article that can guide effectively in reconciling your accounts: Reconcile an account in QuickBooks Desktop.
You can always get back to me whenever you have other concerns or questions. I'm more than happy to help you. Keep safe and stay healthy!
