Good day, elitalichi.

QuickBooks has a program that offers or provides funding for QuickBooks small business customers.

Let me share this link with you for more details: https://quickbooks.intuit.com/capital/. 

The Community is always here if you need anything else. 

How do I contact someone about problems in filling out the information on your QB PPP application?  I am getting an error preventing completion and cannot determine what it is?

Hey there, Gsandler. 

I just sent you a private message, I look forward to chatting with you there to see what's going on. 

Thank you and have a nice weekend.

I have received 2 emails from QB saying they need more information. I go into QB and red button says update application but nothing happens except I get a pop up saying application received.  If I am getting emails asking for more information why is this happening?

I have also received multiple e-mail from Intuit to update my application.  Instructed to close desktop and restart then follow instructions.  when I do that, the only button available indicates the application is pending and nothing needs to be done.  Emails come from Intuit QuickBooks <[email address removed]>,  is this a spoof?

Good afternoon, @iwarner33133. 

Thanks for joining this thread. 

In these tough and uncertain times, we understand the importance of the products and services we provide for your business. That said, I sent you a Private Message in the Community regarding you to update your PPP loan application. 

I look forward to working with you there!

not seeing any private message from you yet

Thanks, I have received 2 emails saying more information is needed.  Have attempted to click on the red tab saying application update and nothing happens.  I have tried to go on the chat and the first 2 times I was able to chat but they just indicated I should close up QB and restart - which I have now done more than 2 times and nothing ;-(

The best I get when I click on the update application is a pop up that says we have your application and will let you know if more information is needed so this is all very confusing.

Also now when I attempt to log on to chat no one connects - I am just floating in space.  

Would be delighted to provide what ever additional information is needed but can't connect.

I am sure the system is flooded but I would very much like to at least have the opportunity to obtain the PPP for my client who is on my QB desktop.

  See attached chat from yesterday

Thank you,

Irene 

Hello wilene. I'm glad you reached out. Currently, Intuit is no longer accepting new loan applications for the Paycheck Protection Program.

However, since you have already applied for the PPP loan within QuickBooks Capital, your application is currently pending, and an agent will reach out to you as soon as possible to fix the issues either by email or by phone. You can rest assured knowing your application is in good hands. 

Do not hesitate to reach out if you need anything else. I'm always happy to help.