Ashley H
QuickBooks Team

Banking

Thanks for joining this thread, @cddmoore

 

Our Engineering Team is now aware of this connection between QuickBooks Online and Capital One. Rest assured, they're working to identify the cause to provide a solution and they'll provide updates regarding the status of this issue through an email. To be added to the list of affected users and get updates, you'll need to contact our Online Support. Here's how to get in touch:

  1. Go to the (?) Help button at the top-right of your QuickBooks Online account, then select Contact Us.
  2. Type in your question or concern in the Description Box then hit Let's Talk.
  3. Choose how you want to get contacted.

You'll hear from an agent shortly. Once connected, tell them you'd need to be added to INV-44160

 

I'd like to notify @dr-bsmith about this update as well.

 

Let me know how this conversation goes. I'll be here if you need further assistance.