Hi QB Community. I have created a new account in my company file. I run a construction company and in my company file I have a four year old account that has my check register. Instead of continuing with that account which does have four years worth of transactions I thought it easiest to simply set up another account for this year‘s transactions. I have deactivated the online services /bank feeds/ for that account. I have set up my new account “construction company 2020” and the type of that account is “BANK” I have successfully opened that account in my company file, the register opens. When in the register, In the line of options above, I clicked on “Set Up Bank Feeds”. I go through all the steps for the bank feeds.
My list of accounts at my Bank pops up and the bank account that I deactivated from the past account no longer appears. So I go back to the original account where I deactivated my Bank Feed and tried to reconnect the Bank Feed and again the needed account does not appear as an available bank account. I feel I needed to point out I was able to connect to that bank feed two days ago.
Did I do something wrong? Is there a fix for this? I’ve contacted my bank and they said there is no reason for it not to appear. Would using Trouble shooter “QB Web Connector” be what I attempt next
