IntuitDiane
Level 2

Banking

Hello there @por ,

I have the trouble shooting steps for your concern and let's get this working for you.

Let's check the name, sales tax options and debits and credits on the transaction and verify if the information is correct:

1. Click on List, then Memorized Transaction List.
2. Double click on the memorized transaction to open the transaction window.
3. Verify the following:
         -The name on the transaction.
         -The transaction is in balance and the sales tax is correct.
          -If the transaction is an invoice or estimate, ensure the box titled To Be Emailed is unchecked.
 4. Test the transaction by clicking Save & Close to validate that the error is resolved and completes successfully.

If the error persists after completing the above steps, delete the transaction that is causing the error and replace it with a newly created memorized transaction. You can also refer to this article with instructions on how to do it: <a rel="nofollow" target="_blank" href="http://support.quickbooks.intuit.com/support/pages/inproducthelp/Core/QB2K12/ContentPackage/Core/Tra...>

Let's try those couple things, and let me know how it goes.