Banking

Hey there @Murkey,

Thanks for trying out the steps I suggested above. I'd like to help you further with this.

Let's reset your QuickBooks release updates and make sure it's installed successfully for critical fixes of your QuickBooks desktop.

Here's how:

1. From the File menu and click Close Company/Logoff.
2. Click File at the top menu bar and click Exit.
3. Right-click the QuickBooks Desktop icon on your desktop.
4. Click Run as administrator.
5. Make sure you are in the No Company Open screen.
6. From Help menu, choose Update QuickBooks.
7. Click Options tab and select the Mark All button then click Save.
8. Click Update Now.
9. Click Reset Update then click the Get Updates button.
10. When the Update Complete message appears, close QuickBooks Desktop.
11. Open QuickBooks Desktop. If you get the message to Install update, click Yes.
12. When the Installation is complete, Restart your computer.

Please click also the link for more details about installing QuickBooks updates: https://community.intuit.com/articles/1501562

Please keep me posted how it goes after trying the troubleshooting steps. I’d still be here to help you to the best I can.