Michael K
Moderator

Banking

Hey there, @eas22487. Thanks for reaching back out and providing those screenshots.

 

I see that you're  using QuickBooks Online. The steps provided by my colleague were for QuickBooks Desktop, but the same idea applies. You can find the opening balance transaction by following these steps:

 

  1. On the left menu, go to Accounting, then Chart of Accounts.
  2. Next to the account you're trying to reconcile, click View Register.
  3. Use the Funnel (Filter) icon at the top of your register and select the following:
    • Reconcile Status - Reconciled
  4. Look in the list of transactions for an open balance equity transaction and make the necessary edits or updates to correct it.

 

That's all there is to it! If you'd like to learn more about the reconciliation process in QuickBooks Online, I recommend checking out this awesome article.

 

If you run into any other bumps along the road, I'm just a reply away. Have a good week!