JanyRoseB
QuickBooks Team

Banking

Hi there cdawkins,

Thanks for providing those details.

Since you already entered a vendor credit, we must create a Bank deposit first to match your bank transaction.

Here's how:

  1. Select Plus Icon (+)  at the top, and click Bank Deposit.
  2. In the Add other funds to this deposit section, fill in the following fields:
         Received from: Select or enter the vendor name.
         Account: Select the Account payable account.
         Amount: Enter the check amount.
  3. Select Save and Close.

To link the deposit to vendor credit:

  1. Select Plus Icon (+) at the top, and click Check.
  2. Select Choose a payee drop-down arrow, and click the vendor name.
  3. Provide the Check #, Date, Amount and Memo fields blank.
  4. From the Add to Check sections, select Add for the outstanding vendor credit and deposit.
  5. Select Save and Close.

You can also check the article: How do I handle vendor credits and refunds?

Should you have other questions, please let me know. Have a great day!