Welcome to the Community, @lenaraiwa. The supported file when importing bank transactions in QuickBooks Desktop is (.qbo) file.
Here's how to download web connect files:
- In the File menu, choose Utilities, then Import.
- Click Web Connect Files.
- Locate the QBO file you saved, then Open.
- When prompted to Select Bank Account, select the Create a new QuickBooks account.
- Click Continue, then OK.
Once done, go to the Bank Feeds Center to review your transactions. For additional information on this process, check out this article: Import web connect (.qbo) files.
Just in case, I'm adding these articles for future reference:
Feel free to leave a comment below if you need more help. I'm here for you. Have a great day!
