I'm a relative newbie to QuickBooks, so I have no doubt that all your comments are true, especially for the PC version. But as a newish user, I also get frustrated by the seemingly NOT intuitive steps I have to take to make to get things to work in the Mac version. My imports are marked with the "darker check mark" when they come in, and the Mac version just doesn't have the reports that you mention. Under Reports>Banking, all QuickBooks 2014 for Mac provides are Deposit Detail, Check Detail, Missing Checks, and Previous Reconciliation.
Trying to proceed through the reconciliation without a correct beginning balance showing left me without the option to "Finish", so I had to find a way to "make it work." Since no older transactions had been changed, and there was a correct ending balance and the end of the previous month's reconciliation, I felt the issue had to be with the current month's transactions, and when I changed the status of all the downloaded transactions, it fixed the problem.
For what it's worth, this particular issue with this particular import service doesn't happen in the PC version, which all my friends that use Quickbooks love. I'm the odd man out with the Mac version.
