Hey there, @rhondakjos. Happy to help out here.
If you've deleted transactions that had the Reconciled status, you will need to re-create them. To find the information from the transactions you deleted, you can check out the Audit Log. It's super easy and only takes a few clicks. Take a look:
- Go to Gear ⚙, then Audit Log.
- Click the Filter drop-down, pick the dates when the transactions were deleted, then choose the Show only these events radio button.
- Tick the Transactions checkbox, then select Deleted/Voided Transactions from the Show drop-down.
- Hit Apply.
- The Audit log will now be filtered to only show deleted transactions based on the filters you applied. Find the transactions that were deleted in the list and click View.
- You can use the information displayed here to re-create the transaction. Be sure to change the transactions status in the register back to R for Reconciled.
If you aren't sure how to change the transaction's status back to Reconciled from within the register, it's super easy. Check it out:
- From the account register, locate the transaction you just recreated.
- Change the reconciliation status to "R" by clicking on the blank box in the column marked with a check mark. Once your transaction has an R next to it, it's reconciled.
That's it! Please reach out if there's anything else I can do to help, I'm determined to be your number one resource for QuickBooks Online.
