Some of my customer deposits are not appearing in the Customer Center. Is there a difference in entering the deposits under Sales Receipts? as opposed to Banking>Make Deposits>Sales Revenue?

I have always entered my customer deposits from the home page - create sales receipt.  I recently hired a company to enter QB for me.  I converted my Mac to Windows and downloaded the file for them.  They entered all deposits under Banking>Make Deposits>Sales Revenue.  These are the transactions that are not showing up when I click on the individual customer.  Can I import them from 'somewhere'?  The check register shows all deposits/transactions.  Any help is greatly appreciated.