OK, finally got the problem fixed. I am not sure if this is what was causing it for anyone else, but here is what worked for me:
The reason the accounts in QBO were not syncing with BB&T was because BB&T online had me set up as a sub-user, not the main account holder. The main account holder was the person who previously held my job, and once she went dormant for a while BB&T locked her out, which gave all sub-users under her problems. We asked BB&T to reset her password (and I can get her email) so we reset it, and poof, no more problems.
