Hi there, RobertSOS and Moneytalks.
Allow me to chime in and share additional updates about the Error 324 when trying to connect to the BB&T accounts in QuickBooks Online. As mentioned by RobertSOS, there is currently an open investigation about this unexpected behavior, and our Product Team is working with your Financial Institution to resolve it as early as possible.
While our engineers are still implementing a fix for this hitch, I'd recommend contacting our QuickBooks Online Care Team. We'll need to add you to the list of affected users so we can get your company set up for email updates. This way, you will be updated once a fix has been implemented. You can provide this investigation number, 40532, to our live support agents as reference.
To contact us, follow the steps below:
- Click (?) Help at the upper right corner.
- Select Contact Us.
- Enter a brief description of your concern within the What can we help you with? field and hit Let's talk.
- Click Get a callback or Start messaging.
- Enter your contact information.
- Select Confirm my call or Send message.
Please don't hesitate to respond to this thread if you have any other questions. Have a great day ahead.
