Thanks for letting us know, michelle.
Let me help get the bank feeds working for you.
May I know the specific bank you're having problems with and isn't it updating automatically? I'd appreciate if you can elaborate more about this so I can conduct further investigation, and provide you the best route to resolve the issue.
For the meantime, you can try to manually update your bank feeds, and see if it downloads your bank transactions. You can follow the steps below for the process:
- Go to the Banking menu from the left navigation panel.
- Select the Banking tab.
- Choose the bank account you're having problems with under the Bank and Credit Cards section.
- Click the Update button.
If the transactions aren't still downloading, I suggest to manually download your bank transactions from your bank's website, and import them into QuickBooks using a Webconnect file. Please refer to this link for the steps under Upload or Import bank transactions: https://community.intuit.com/articles/1145233.
Please let me know how it goes by commenting below. I'd appreciate any response and I'm always here if you need more help. Stay safe!
