RenjolynC
QuickBooks Team

Banking

I'd like to make sure you're able to use the Online Banking feature in QuickBooks, lerxxst.

 

Clearing the cache is one of the troubleshooting steps to fix Online Banking issues, but it is not recommended if you already have a lot of transactions. Let's make sure you can log in to your bank's website. Then, try connecting your bank account in QuickBooks again.

 

If you get any error codes, you can follow step 4 in this article to report the issue: Fix Online Banking Errors in QuickBooks Online.

 

In the meantime, you can use the WebConnect option to upload your bank transactions manually.

 

I'll be around if you need anything else. Thanks.