Thank you for your reply.
So here's what I found. The specific issue is with Chase credit cards. After I tried to add my Chase business credit cards to QB 2020 on mac,
1.I had to sign on to my chase accounts online.
2. Check secure messages and click on the last one that said "Action Required for Quicken or QuickBooks users"
3. Click on "Confirm your identity" link.
Unfortunately, simply clicking on the above link took me back to my logged in account summary page. So I had to call Chase customer support and the rep was extremely knowledgeable about this process (kudos to the support staff).
a. She asked me to note down the server https address from my account logged in page.
b. Then she asked me to copy the link for "Confirm your identity"
b. Paste the copied link in a new browser tab
c. Edit the initial server address "secure" by appending it by the particular server name from "a" above. (This may be different for everyone).
d. Then hit return key
e. That brought up a code and Confirmed my identity.
f. That did the trick.
This was not the case when I added my AMEX business cards.
Hope this helps others.
