Banking
This might have something to do with your browser, eggslnt.
To confirm, try logging in on a private window. Here’s how:
- For Chrome, press Ctrl + Shift + N.
- For Internet Explorer or Firefox, press Ctrl + Shift + P.
- For Safari, hold down Command + Shift + N.
Being not able to see the alert privately indicates the said issue. Switching to a different browser would also help to fix this. Below are the ones supported by QuickBooks Online:
- Google Chrome
- Mozilla Firefox
- Safari 11 or newer
- Microsoft Edge
If this won’t work, I’d recommend contacting our support team. They’ll be able to help you investigate this further.
Here’s how you can reach out to them:
- In QuickBooks, click Help at the top.
- Select Contact us.
- Enter your concern about the Banking Alert.
- Click Let’s talk.
- Hit Get a callback.
Always consider posting your questions here if you have other concerns.
