We are just noticing this problem recently. From time to time we have had matching issues but they have always been related to something silly we were doing on our end like the stuff in the list JaneD and others on this thread have supplied. I have already checked all the items we are having problems with and they are not silly things we are doing. The transactions are recorded in the same way as the thousands that QB has successfully matched up until about a month or so ago.
I have 2 observations
1. The only transactions that are not getting matched are Checks. Not some checks or a few checks ... all checks.
2. The problems started about the time when we were forced to do that new 2 step verification thing with the bank in order to keep downloading transactions.
My suspicion is that the two may be related (the third item in JaneD's list). Something with the way the bank and QB are talking to each other that is invisible to all us mortal customers.
I have 2 questions
1. Has anyone noticed a correlation between the matching problems they are having and signing up for the 2 step verification?
2. Can anyone from QB either confirm or deny my suspicion?
