Thanks for your quick response, dineskd.
It's good you've tried the troubleshooting steps provided by my colleague @PreciousB above. They can generally resolve unexpected behaviors in QuickBooks Online.
Since none of them work for you, we would need to take a closer look at your account. For your security, I am unable to pull up sensitive account information in this public space.
Because of that, I ask of you to give us a call so we can discuss your account more freely. Our QuickBooks Customer Support team has additional tools, such as screen sharing sessions they can use to investigate what's causing this to happen.
Our most-up-to date contact information can be found here:
Get help with QuickBooks Online
Rest assured we can get your bank account to update again.
Please let me know how things go. I'll be here anytime.
