JoeyP
Level 3

Banking

Upthread, someone mentioned that this may be unique to the OPs machine. I just want to chime in (with the others) that it's not unique to their machine. In fact, if you look around on the internet, a lot of people complain about it.

I've been using quickbooks for probably 20 years, with 5 or 6 different versions (all QB Pro) and multiple machines and monitors over that span of time.  Windows not remembering their size and location within the program has always been an issue.

I can set up a specific window (say, Invoices) just how I like it, set others (ie bill pay, check register) to the size and location that I want them and they may stay that way for a week or they may only last until I close and reopen them, but regardless, at some point they'll open in, what appears to be, a totally random size/position. Over the years, I've spent time with tech support, I've reset window sizes (Shift+Opening a window), I've deleted the preference files that contains the windows files and a handful of other things.

It's endlessly frustrating to then have to resize every single window, because often the default size is near unusable, just to have it not remember the new size.

 

It's clearly a bug in the software, I assume corrupting the file that contains this info, but it's been happening for a long, long time. I'm surprised it's not fixed yet.

 

 

PS, anyone want to take a guess at why, about half the time, I tell QB to email an invoice, it launches my email client (Thunderbird). I know I've seen other reports of that as well. It's not the end of the world, but it is annoying.