Banking

Thanks for trying some steps to resolve your concern, Smiths1934.

I'm here to help delete the memorized transactions.

When there's an unexpected result in QuickBooks Desktop, we always recommend updating it to the latest release. Then, let's run a verify/rebuild to fix any potential data issue. Please follow the steps I've laid out below:

To update QuickBooks:

1. Click Help at the top menu bar, then choose Update QuickBooks.
2. Choose Update Now at the top.
3. Select the updates on the table
4. Click box next to Reset Update.
5. Choose Get Updates.

To Verify:

1. Click File at the top menu.
2. Go to Utilities then select Verify.

To Rebuild:

1. Click File at the top menu.
2. Go to Utilities then select Rebuild.

Once done, delete the memorized transactions.

Here's how:

1. Choose Lists at the top menu bar, then select Memorized Transaction List.
2. Right-click the transaction, then choose Delete Memorized Transaction.
3. Select OK.

These troubleshooting steps should get you back on track. I'd appreciate if you can update me on how it goes. I'll be here and ready to help anytime. Have a good one.