penstruck
Level 2

Bank Feed Issues with Enterprise version 13.0

I work at a company using QuickBooks Enterprise for Manufacturing Version 13.0.

I am trying to set up the banks and credit cards in the Bank Feed. I get an error message OLSU 1024. 

When I try to access the financial institutions, I get an HTTP 403 error.

I know this is an old version. I have read the QuickBooks articles and watched a few videos. 

I can't find a place in the Bank GL account to deactivate the online bank services. When I choose the option, it just brings me back to the OLSU 1024 error

SIAB
Level 7

Banking

Your version is out of date and no longer supports the bank feed feature. If you don't plan to upgrade, you can use an importer tool as a workaround. You can get a free license.

Candice C
QuickBooks Team

Banking

Good morning, @penstruck

 

Welcome back to the QuickBooks Community! 

 

A "HTTP 403 error" in QuickBooks Desktop (QBDT) means the program can't access online services, often due to incorrect internet settings, firewall restrictions, or a damaged file in the CPS folder. To fix it, check your internet settings to disable the proxy server, verify firewall rules, run a malware scan, or repair the QuickBooks installation. 

 

As for the OLSU 1024 error, you might get this error if: 

 

  • There’s a problem with your bank
  • You have alerts on your online bank account you need to acknowledge
  • Your bank changed their service offering to Web or Direct Connect
  • You have an inactive bank account in QuickBooks with online banking
  • Your bank’s info isn’t updated on the Financial Institutions Directory (FiDir) in QuickBooks
  • There might be a problem with their servers
  • There’s a problem with your internet connection
  • There’s a problem with one or more bank accounts in your company file
  • The file from your bank isn’t compatible with QuickBooks
  • You’re using a version of QuickBooks we don't support

 

Review this guide on how to resolve these errors: Fix OL and OLSU bank feed errors. 

 

Feel free to reach back out if you have any other questions. Take care! 

penstruck
Level 2

Banking

Thank you for the information. I have discovered the Enterprise 13.0 is no longer supported; therefore the bank feed won't work. I appreciate the assistance.

ZackE
Moderator

Banking

Thanks for getting back with the Community, penstruck.

 

I'm happy to hear Candice C was able to help. If you'd like to use bank feeds in QuickBooks, you can consider migrating to QuickBooks Online.

 

Please feel welcome to send a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have a great Friday!