This is NOT a solution. I would have to repeatedly merge customers on a daily basis. I find the only solution is to cancel my Quickbooks Payments subscription, which is exactly what I will do as soon as all of my pending transactions have processed and cleared my bank account.
I was hoping to make Payments the only merchant service provider throughout my company, so thank you, for pointing out yet another reason not to do so.
This is just another example of Quickbooks making unnecessary changes or not providing the option of turning off a default. You should be striving to make your product customizable to fit the way your users work, not forcing them to conform to the way you think is acceptable. I recommend you approach future improvements to your software from the point-of-view of ALL OF YOUR USERS and not merely in an effort to make changes for the sake of change or to justify the employment of your staff.
