Thank you for clarifying this, that makes sense. I was able to locate and confirm the duplicate “Opening Balance from Bank” entry and found it was linked to an inactive M&T (deleted) account. When I tried deleting it, QuickBooks gave me the message saying it’s tied to an inactive account.
I reactivated that old account and successfully deleted the duplicate entry. However, the posted and bank balances on my dashboard still haven’t updated yet. Can you confirm how long it typically takes for QuickBooks to refresh those balances after a deletion like this? Or if I am off course here and maybe the problem is elsewhere?
