FritzF
Moderator

Banking

Good day, @HaveBlue.

 

Thanks for joining this thread and for sharing the steps you've done to get this working. Allow me to step in and share information about connecting Bank of America (BofA) in QuickBooks Desktop (QBDT) 2019.

 

Just to confirm, are you getting any error messages when trying to log in using your username/password? The Bank of America - All other States is the option that'll show when searching/connecting BofA in QBDT. The system automatically detects your state based on your credentials.

 

In the meantime, I suggest reaching out to Bank support team so they can take a look at this and check why you can't connect your BofA using your Bank's username/password.

 

For additional information, check out this article for further guidance:

 

 

Please let me know how it goes after contacting them. I'm always here should you have any follow-up questions or concern. Have a good one.