Rules run automatically and will still apply to the new transactions even after updating to your previous entries, Slug.
Since you have already updated the rules 5 times, I suggest contacting our phone support to investigate this further.
Here’s how to get in touch with them:
- Log in to your QuickBooks Online account.
- Select the Help (?) icon.
- In the Assistant tab, enter your question, or use the Search tab to locate the Contact Us button.
- You’ll have the option to either chat with a live expert or request a call back.
You can also refer to this article to learn when to contact support: Get help with QuickBooks products and services.
To learn more about using bank rules to automatically categorize transactions from your bank, please refer to this article: Set up bank rules to categorize online banking transactions in QuickBooks Online.
Feel free to come back to this thread if you still have additional concerns related to running rules.
