Candice C
QuickBooks Team

Banking

Good morning, @nospin4me

 

Thanks for chiming in on this thread. 

 

If you're unable to see the "Change" option, I recommend contacting our Customer Support Team for further assistance. Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Enter your question and hit Let's talk
  4. Scroll down and choose to Get a callback

 

Keep us updated on how the call goes. We want to ensure that you get this handled as soon as possible. Have a great day!