I upgraded to QBDT pro 2024 for windows (11) and my fifth third bank feeds stopped working. I get OL-232 error. I have been using QB from 2012 and connecting to same bank accounts to download transactions.
I worked with QB support via chat for 2 hours tried
1> My company bank feeds dont connect give OL-232 error even after changing to classic mode
2> Tried creating a new test company and add bank feeds- in classic mode of bank feeds but cannot connect to my bank account.
3> tried to download qbo files from bank to upload manually, but fifth third has only QFX files so they asked me to talk to the bank because bank may have to 'approve' something
4> The bank says - it is QB issue, talk to QB support or just wait for 48 hours (not sure for what) and try again.
So I have paid $1000 dollar QB subscription to go to QBDT pro 2024 because QB recommended that to me and now it is unusable. Who can help? How to escalate this within QB to get this fixed? QBDT 2022 may not be supported but it was working, QBDT 2024 is supposed to be supported but does not work and support is of no help.
Has anyone been able to make this work? If so how?
