Rainflurry
Level 15

Banking

@sah62 

 

"The corresponding sales receipt exists in my Undeposited Funds account."

 

Have you tried depositing it to see if QBO finds the match?  I find that QBO is sometimes finicky when matching invoices and sales receipts to payments in Undeposited Funds.  If it's in your bank transactions, then it has been deposited.