I've run into a situation when trying to match bank deposits to recorded sales receipts when using Quickbooks Online. Every so often, when I try to "Match" a bank transaction, the set of transactions that are available to match is missing the associated sales receipt. The Sales Receipt definitely exists and can be seen on the set of sales transactions. For some reason, it just doesn't show up when the match process searches for transactions.
Quickbooks Technical Support tells me this is normal, but I can't believe that it really is because more often than not the Sales Receipt *does* appear and can be matched appropriately. Has anyone else seen this? Is there a way to work around this issue?
